Mamma

I tried Mamma, the meta-search engine. This stuff has come a long way since Netscape and Hotbot (those references seem so dated now don't they?)

Joe Janes suggested at PLA that for all practical purposes, Google is what the ready reference desk used to be. So the volume and nature of questions we get now are fewer and different, and our approach to using the tools needs to be different too. Meaning we need to sharpen our skills and master things like search engines so that the customer who has often failed in their own attempt to use the same tools, can get what they need.